The single biggest problem in communication is the illusion that it has taken place - George Bernard SHAW
Communication is only communication when your message lands and is received as you intended it be. If it doesn't or isn't, it is miscommunication. Poor communicators consider talking more important than listening. Effective communicators not only pay careful attention to what's being said, they also know to also focus attentively on what is communicated non-verbally. When they do verbalise, they flex and adjust their communication style to build rapport with others. This results in an experience of being heard, understood and valued. Enhanced communication skills support and heighten other key skills too, such as leadership, progressive conversations, delivering feedback and teamwork.
Why select this programme?
An essential component of anyone's skill-set: you can motivate, excite and inspire your customers, managers, direct reports and peers, through the application of enhanced communication. With clear and successful interactions in person, over the phone or via written or digital media, you can also promote responsibility, understanding and a more wholesome working environment for all.
Who should participate?
Our tailored communication training will enable you to enhance your knowledge, build your confidence and develop your tool-kit whatever your role, experience or organisational responsibilities.