When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion. — Dale Carnegie
Awareness, motivation, empathy and communication are the cornerstones of emotional intelligence. Each one of these qualities is essential in today's world. In fact they are more important than ever before, and will become even more crucial as automation and AI gather pace. People with well developed emotional intelligence work more effectively alongside each other, are consistently more productive, & much more likely to be engaged.
How much would you benefit from a more efficient, productive and engaged team?